Device Related Questions
I had a new Galaxy Note 2 and was activated with Ringplus last week. I was able to use the phone service, but no data connection. No Internet at all for browsers or GPS. Mobiel Data has been turned on. I consistently got the error of "Error #67". I was able to update PRL and My Profile by using Sprint network as I could clearly see the data traffic of 4G. There is no choice of "Access Point Names" in my Mobile Networks. In the section of Data Profile, there is no menu button or the option of Restore.
I have also tried a factory reset. No luck so far. Please help!
Connect you wi-fi, try again update PRL and Profile.
##72786# modem reset
##786# factory reset
Here was the reply from RP support: "Punch in ##3282#. A prompt will pop up asking for the MSL. The MSL is a six digit programming code that you'll find on your account dashboard. Once you have entered the correct MSL in you will see some options come up. You will want to tap on the section that says data profile. Once you are in data profile you will hit your menu button and select the option restore. The device will power cycle then come back up. The error code 67 should be gone. You could also try ##72786#".
I tried, but In the section of Data Profile, there is no menu button or the option of Restore. I have also tried updating PRL and Profile from both Sprint and my own Wifi. No luck.
I have also contacted Samsung support. Samsung said since you can see data connection (4G bar), I need to contact the data provider. Phone is good.
I am in BYOSD plan, but no data connection.
Will not help with 4g, but try setting the network mode to CDMA only (-settings, -wireless/netwirks -mobile data -network mode )
This is the reason why I moved back to GSM providers. No more error 67...so tired of it!!
You aren't the only one. Let me guess when you go to the about phone / status it shows you are connected to LTE but under mobile data network it shows disconnected.
In my case, I restored the original stock ROM and update PRL. Double check the username should be
your phone firstname.lastname@example.org
In addition, you can load some money to your account. It will charge you 2 cent per megabyte.
This does not help. CDMA only, reboot, still no data. I can see the bar.
How did you restore the original stock ROM?
I communicated with Sprint and I was still not able to program my phone correctly. Sprint has no control of Ringplus account. Here may be the problem, according to Sprint.
I used MEID-HEX as the ESN number to register my phone with RingPlus. I may need to use MEID-DEC as the correct ESN number. I have emailed Ringplus to see if that helps correct the data block issue.
I know that this MEID-HEX and MEID-DEC is the same,and I think that you have a different problem.
you can find it in xda forum.
At the back of my phone, these two numbers are different.
I meant that each of the two numbers represent the same phone, that's why the mistake couldn't happen. Are you sure that your phone worked properly before? I encourage you to ##786# again.
I did the master reset(##786#), as suggested by RP support. Still, I can only get the phone service. No data. Yes, I am pretty positive. This is a brand new phone. Phone service has been good after I topped up my account (BYOSD plan). The only problem is the #67 error. There is another error of voicemail: no voicemail until there is data connection.
you have the original ROM if not it will help you
Hey @bouyang - just FYI, RingPlus does not use the Sprint Voicemail that comes on the phones. Our voicemail is delivered by email or via SMS, and can be called into by dialing your own phone number or dialing 43030.
With our new cellular APIs however, anybody could create an app to display visual voicemail, call histories, etc... Lots of possibilities here that people are starting to explore!
I have this brand new phone bought from Ebay with clean ESN. I am not sure if I want to unroot or restore stock ROM. But I will do it and let you know. Thanks a lot.
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